.badge-info{background:#d9f2f6;color:#0b6675}
.flash{padding:12px 15px;border-radius:9px;margin:0 0 16px;font-size:12px;border:1px solid transparent}
.flash.success{background:#dff4e8;color:#146c43;border-color:#badbcc}
.flash.error{background:#fde8ea;color:#842029;border-color:#f5c2c7}
.flash.warning{background:#fff4d6;color:#7b5800;border-color:#ffe69c}
.filters .filter select.input{height:38px}
.filter-actions{align-items:center}
.table .subtle{display:block;color:#858b8f;font-size:10px;margin-top:3px}
.table .request-ref{font-weight:700;color:#393d3b}
.table .truncate{display:block;max-width:245px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.table .actions{min-width:100px}
.pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:15px;font-size:11px;color:#777}
.pagination-links{display:flex;gap:6px}
.pagination-links a,.pagination-links span{padding:7px 10px;border:1px solid #e2e6e9;border-radius:7px;text-decoration:none}
.pagination-links .current{background:#2f3130;color:#fff;border-color:#2f3130}
.detail-layout{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(260px,.8fr);gap:18px}
.detail-section{margin-bottom:16px}
.detail-section:last-child{margin-bottom:0}
.detail-section h3{font-size:13px;margin:0 0 10px;color:#464a48}
.info-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}
.info-item{border:1px solid #eef0f2;border-radius:9px;padding:10px;min-width:0}
.info-item span{display:block;color:#858b8f;font-size:9px;text-transform:uppercase;letter-spacing:.45px}
.info-item strong{display:block;font-size:12px;margin-top:4px;overflow-wrap:anywhere;font-weight:500}
.message-box{white-space:pre-wrap;background:#fafbfc;border:1px solid #edf0f2;border-left:4px solid var(--yellow);border-radius:8px;padding:14px;font-size:12px;line-height:1.7;overflow-wrap:anywhere}
.timeline{list-style:none;padding:0;margin:0}
.timeline li{position:relative;margin:0 0 13px;padding:0 0 13px 17px;border-bottom:1px solid #eef0f2}
.timeline li:before{content:'';position:absolute;left:0;top:5px;width:7px;height:7px;border-radius:50%;background:var(--yellow)}
.timeline li:last-child{border:0;margin-bottom:0;padding-bottom:0}
.timeline strong{font-size:11px}
.timeline time{display:block;color:#888;font-size:10px;margin:3px 0}
.timeline p{margin:5px 0 0;font-size:11px;line-height:1.6;color:#555;white-space:pre-wrap}
.timeline-photo{display:inline-flex;flex-direction:column;vertical-align:top;width:150px;margin:9px 9px 0 0;padding:5px;border:1px solid #e8ebed;border-radius:8px;background:#fff;text-decoration:none;color:#555}
.timeline-photo img{width:138px;height:94px;object-fit:contain;border-radius:5px;background:#f2f3f4}
.timeline-photo span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:9px;padding:5px 2px 1px}
.closure-response-card{border-top:3px solid #28a36a}
.final-reply-summary{display:grid;grid-template-columns:repeat(auto-fit,minmax(135px,1fr));gap:8px;margin:13px 0 16px}
.final-reply-summary>div{min-width:0;padding:10px 11px;border:1px solid #e9edef;border-radius:8px;background:#fafbfc}
.final-reply-summary span{display:block;margin-bottom:4px;color:#858b8f;font-size:9px;text-transform:uppercase;letter-spacing:.4px}
.final-reply-summary strong{display:block;font-size:11px;font-weight:600;overflow-wrap:anywhere}
.final-reply-heading{margin:14px 0 8px;color:#464a48;font-size:12px}
.final-reply-attachments{margin-top:2px}
.existing-evidence{display:block;width:100%;min-width:0;border:1px solid #e7eaee;border-radius:9px;padding:10px 12px;margin:14px 0 0;max-height:220px;overflow:auto}
.existing-evidence legend{padding:0 5px;font-size:10px;font-weight:600;color:#565d59}
.card label.evidence-choice{display:flex!important;align-items:center;gap:9px;margin:0;padding:8px 0;font-size:10px;cursor:pointer}
.evidence-choice input{margin-top:2px;accent-color:var(--yellow)}
.evidence-choice-copy{display:flex;flex-direction:column;gap:3px;min-width:0;overflow-wrap:anywhere}
.evidence-choice small{color:#858b8f;font-size:9px}
.existing-evidence .evidence-choice img.evidence-choice-thumb{display:block!important;width:64px!important;min-width:64px!important;max-width:64px!important;height:52px!important;min-height:52px!important;max-height:52px!important;flex:0 0 64px!important;object-fit:contain!important;border:1px solid #e5e8eb;border-radius:6px;background:#f4f5f6}
.evidence-choice-file{width:64px;height:52px;flex:0 0 64px;display:grid;place-items:center;border:1px solid #e5e8eb;border-radius:6px;background:#f4f5f6;color:#a4770b;font-size:21px}
.attachment-list{list-style:none;padding:0;margin:0}
.attachment-list li{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 0;border-bottom:1px solid #eef0f2;font-size:11px}
.attachment-list li:last-child{border-bottom:0}
.attachment-list-main{display:flex;align-items:center;gap:11px;min-width:0;overflow-wrap:anywhere}
.attachment-thumb-link{display:block;flex:0 0 62px;height:52px;border:1px solid #e5e8eb;border-radius:6px;overflow:hidden;background:#f4f5f6}
.attachment-list .attachment-thumb-link img.attachment-thumb{display:block!important;width:62px!important;min-width:62px!important;max-width:62px!important;height:52px!important;min-height:52px!important;max-height:52px!important;object-fit:contain!important}
.attachment-meta{color:#858b8f;font-size:9px;margin-top:3px}
.bar-list{display:grid;gap:11px}
.bar-row{display:grid;grid-template-columns:minmax(90px,180px) 1fr 38px;gap:12px;align-items:center;font-size:11px}
.bar-label{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.bar-track{height:10px;background:#eef0f2;border-radius:99px;overflow:hidden}
.bar-fill{height:100%;background:var(--yellow);border-radius:99px}
.bar-value{text-align:right;font-weight:600}
.trend-grid{display:grid;grid-template-columns:repeat(6,1fr);gap:8px;align-items:end;min-height:155px}
.trend-item{display:flex;flex-direction:column;align-items:center;gap:7px;height:100%;justify-content:flex-end}
.trend-bar-wrap{height:115px;width:min(44px,70%);display:flex;align-items:flex-end;background:#f2f3f4;border-radius:6px 6px 0 0;overflow:hidden}
.trend-bar{width:100%;min-height:3px;background:var(--yellow);border-radius:6px 6px 0 0}
.trend-item strong{font-size:10px}
.trend-item span{font-size:9px;color:#858b8f}
.form-help{font-size:10px;color:#858b8f;margin:5px 0 0}
.label-required:after{content:' *';color:#bc8210}
.public-shell{min-height:100vh;background:linear-gradient(140deg,#f5f6f7,#fff 58%);padding:34px 14px 48px}
.public-wrap{max-width:850px;margin:0 auto}
.public-brand{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:5px;margin:0 auto 22px;text-align:center}
.public-brand img{width:132px;height:66px;object-fit:contain}
.public-brand-copy span{display:block;color:#737a77;font-size:11px}
.public-title{text-align:center;margin-bottom:22px}
.public-title h1{font-size:27px;margin:0;color:#373b39;font-weight:600}
.public-title p{color:#777;margin:6px 0 0;font-size:12px}
.public-card{background:#fff;border:1px solid #e7eaee;border-top:4px solid var(--yellow);border-radius:14px;padding:26px;box-shadow:var(--shadow)}
.public-card .form-section-title{margin:7px 0 14px!important}
.public-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 16px}
.public-field{min-width:0}
.public-field.full{grid-column:1/-1}
.public-field label{display:block;font-size:11px;font-weight:600;color:#4a4f4c;margin-bottom:5px}
.public-field label.required:after{content:' *';color:#c18a08}
.public-field .input{font-size:12px;padding:11px}
.public-field textarea.input{min-height:145px}
.public-check-label{display:flex!important;align-items:center;gap:9px;cursor:pointer;font-size:12px!important}
.public-check-label input{width:17px;height:17px;accent-color:var(--yellow)}
.public-submit{margin-top:17px}
.public-submit .btn{min-height:45px;font-size:13px}
.public-submit .btn:disabled{opacity:.68;cursor:wait}
.public-upload-status{margin-top:13px;padding:13px 14px;background:#f7f8f9;border:1px solid #e7eaee;border-radius:10px}
.public-upload-label{display:flex;align-items:center;justify-content:space-between;gap:12px;color:#4a4f4c;font-size:11px}
.public-upload-label strong{color:#9b6a00;font-size:11px}
.public-upload-track{height:10px;margin-top:9px;background:#e5e8eb;border-radius:99px;overflow:hidden}
.public-upload-track span{display:block;width:0;height:100%;background:linear-gradient(90deg,#f3a900,#ffd04a);border-radius:99px;transition:width .18s ease}
.public-upload-status.upload-processing .public-upload-track span{width:36%!important;animation:upload-processing 1s ease-in-out infinite alternate}
@keyframes upload-processing{from{transform:translateX(0)}to{transform:translateX(175%)}}
.submission-success{text-align:center;padding:9px 4px 5px}
.submission-success-icon{width:52px;height:52px;display:grid;place-items:center;margin:0 auto 12px;border-radius:50%;background:#dff4e8;color:#16834e;font-size:27px;font-weight:700}
.submission-success-kicker{margin:0;color:#16834e;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:1px}
.submission-success h2{margin:5px 0 7px;color:#333;font-size:22px}
.submission-success-intro,.submission-success-email{max-width:620px;margin:0 auto;color:#6f7672;font-size:12px;line-height:1.7}
.submission-success .reference-box{max-width:540px;margin:18px auto 14px}
.submission-success .reference-box strong{font-size:22px;letter-spacing:1px}
.public-upload-status.upload-error{background:#fff3f3;border-color:#f2c5c8}
.public-upload-status.upload-error .public-upload-label{color:#842029}
.public-upload-status.upload-error .public-upload-track span{background:#c4434d}
.public-privacy{text-align:center;color:#898f8c;font-size:9px;margin:14px 0 0;line-height:1.6}
.reference-box{background:#fff9e9;border:1px solid #f0dda9;border-radius:10px;padding:15px;text-align:center;margin-bottom:16px}
.reference-box span{display:block;color:#78705b;font-size:10px}
.reference-box strong{display:block;color:#2d302e;font-size:20px;letter-spacing:.6px;margin:3px 0}
.reference-box p{margin:4px 0 0;font-size:10px;color:#777}
.dashboard-summary{display:flex;gap:9px;align-items:center;flex-wrap:wrap}
.dashboard-summary .pill{font-size:10px}
.inline-form{display:inline}
.archive-flag{color:#a61e2b;font-weight:600}
.report-actions{display:flex;gap:8px;flex-wrap:wrap}
.honeypot{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}
@media(max-width:900px){.detail-layout{grid-template-columns:1fr}.trend-grid{grid-template-columns:repeat(4,1fr)}}
@media(max-width:760px){.public-shell{padding:20px 10px 30px}.public-card{padding:18px 14px}.public-title h1{font-size:22px}.public-grid{grid-template-columns:1fr}.public-field.full{grid-column:auto}.public-brand img{width:112px;height:56px}.info-grid{grid-template-columns:1fr}.bar-row{grid-template-columns:85px 1fr 30px;gap:7px}.trend-grid{grid-template-columns:repeat(3,1fr)}.pagination{align-items:flex-start;flex-direction:column}.attachment-list li{align-items:flex-start;flex-direction:column}}
/* v20261029: plazos, autorización de datos, estadística e informes */
.type-help{margin-top:8px;padding:10px 12px;background:#fff9e9;border:1px solid #f0dda9;border-radius:9px;font-size:11px;line-height:1.55;color:#5b5440}
.type-help strong{display:block;color:#2d302e;font-size:11px}
.type-help p{margin:3px 0 4px}
.type-help span{display:inline-block;font-weight:600;color:#9b6a00}
.type-guide{border:1px solid #e7eaee;border-radius:10px;padding:10px 13px;background:#fafbfc}
.type-guide summary{cursor:pointer;font-size:11px;font-weight:600;color:#4a4f4c}
.type-guide ul{list-style:none;margin:10px 0 0;padding:0;display:grid;gap:9px}
.type-guide li{font-size:11px;line-height:1.55;color:#5c625f;border-top:1px solid #eef0f2;padding-top:8px}
.type-guide li p{margin:2px 0 0}
.type-guide-term{display:inline-block;margin-left:6px;padding:2px 8px;border-radius:99px;background:#fff1c9;color:#8a6100;font-size:9.5px;font-weight:700}
.consent-field{padding:12px 13px;border:1px solid #f0dda9;background:#fffcf3;border-radius:10px}
.public-check-label.consent-label{align-items:flex-start;line-height:1.55}
.consent-label input{flex:0 0 17px;margin-top:2px}
.consent-label a{color:#9b6a00;font-weight:600}
.consent-grid .full-span{grid-column:1/-1}
.stats-grid.stats-grid-6{grid-template-columns:repeat(6,1fr)}
.stats-grid.stats-grid-3{grid-template-columns:repeat(3,1fr)}
.stat-card.stat-info:after{background:var(--info)}
.stat-card.stat-success:after{background:var(--success)}
.stat-link{text-decoration:none;color:inherit;transition:transform .15s,box-shadow .15s}
.stat-link:hover{transform:translateY(-2px);box-shadow:0 12px 26px rgba(25,32,38,.1)}
.stat-sub{display:block;margin-top:6px;color:#858b8f;font-size:10px}
.stat-card strong.stat-text{font-size:13px;line-height:1.4}
.urgent-card{border-top:3px solid var(--danger)}
.urgent-list{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:9px}
.urgent-list li{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px;border:1px solid #eef0f2;border-radius:9px;background:#fafbfc;font-size:11px}
.urgent-list a{text-decoration:none;min-width:0}
.urgent-list a span{display:block;color:#858b8f;font-size:10px;margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.bar-fill.bar-success{background:var(--success)}
.bar-fill.bar-warning{background:var(--yellow)}
.bar-fill.bar-danger{background:var(--danger)}
.bar-fill.bar-info{background:var(--info)}
.stats-two{grid-template-columns:1fr 1fr;margin-bottom:20px}
.stats-two .card{margin-bottom:0}
.trend-grid.trend-grid-12{grid-template-columns:repeat(12,1fr)}
.trend-bar-wrap.trend-dual{gap:3px;background:transparent;width:min(48px,90%)}
.trend-dual .trend-bar{flex:1;background:var(--yellow)}
.trend-dual .trend-bar-out{background:#2f3130}
.legend-dot{display:inline-block;width:9px;height:9px;border-radius:2px;vertical-align:middle}
.legend-in{background:var(--yellow)}
.legend-out{background:#2f3130}
.preset-list{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin:0 0 14px;font-size:11px;color:#777}
.preset-pill{text-decoration:none}
.preset-pill:hover{background:#fff1c9;color:#8a6100}
@media(max-width:1200px){.stats-grid.stats-grid-6{grid-template-columns:repeat(3,1fr)}.trend-grid.trend-grid-12{grid-template-columns:repeat(6,1fr)}}
@media(max-width:760px){.stats-grid.stats-grid-6,.stats-grid.stats-grid-3{grid-template-columns:repeat(2,1fr)}.stats-two{grid-template-columns:1fr}.trend-grid.trend-grid-12{grid-template-columns:repeat(4,1fr)}}

/* ====================== v20261030 · interfaz renovada ====================== */
:root{--violet:#6f5bd3;--radius:14px;--shadow-lg:0 18px 40px rgba(25,32,38,.12)}
html{scroll-behavior:smooth}
html.no-scroll{overflow:hidden}
:focus-visible{outline:2px solid var(--yellow);outline-offset:2px}
.sr-only{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.icon{display:inline-block;vertical-align:middle;flex:none}
.btn .icon{width:15px;height:15px;margin-right:6px}
.btn-small .icon{width:13px;height:13px;margin-right:4px}
.card{border-radius:var(--radius);transition:box-shadow .2s}
.card h2{display:flex;align-items:center;gap:8px}
.card h2 .icon{color:#b08100}
.btn{gap:0;box-shadow:0 1px 0 rgba(0,0,0,.03)}
.btn-primary{box-shadow:0 6px 14px rgba(251,178,0,.25)}
.btn-primary:hover,.btn-success:hover,.btn-info:hover,.btn-danger:hover{transform:translateY(-1px)}
.btn:disabled{opacity:.6;cursor:not-allowed;transform:none}
.flash{display:flex;gap:9px;align-items:flex-start;border-left-width:4px;border-radius:10px;font-size:12px;line-height:1.6}
.flash.success{border-left-color:#198754}.flash.error{border-left-color:#dc3545}.flash.warning{border-left-color:var(--yellow)}
.flash a{font-weight:600}
.badge{display:inline-flex;align-items:center;gap:5px;line-height:1.3}
.badge:before{content:'';width:6px;height:6px;border-radius:50%;background:currentColor;opacity:.75}
.table th{position:sticky;top:0;z-index:1;text-transform:uppercase;font-size:9.5px;letter-spacing:.6px}
.table tbody tr{transition:background .15s}
.table td .badge+.subtle{margin-top:5px}
.page-title h1{font-size:24px}
.input{transition:border-color .15s,box-shadow .15s}

/* Barra lateral */
.sidebar-nav{padding:0 11px;overflow-y:auto;flex:1}
.sidebar-section{padding:18px 12px 6px}
.nav-item{position:relative}
.nav-icon{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;border-radius:8px;background:rgba(255,255,255,.04);transition:.18s}
.nav-icon .icon{width:17px;height:17px}
.nav-item:hover .nav-icon{background:rgba(255,255,255,.09);color:#fff}
.nav-item.active .nav-icon{background:var(--yellow);color:#2d302e}
.nav-label{flex:1}
.nav-badge{min-width:20px;height:20px;padding:0 6px;border-radius:99px;font-size:10px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;background:rgba(255,255,255,.12);color:#fff}
.nav-badge.danger{background:#dc3545}.nav-badge.brand{background:var(--yellow);color:#2d302e}.nav-badge.muted{background:rgba(255,255,255,.14);color:#d8dcda}
.logout-link .icon{width:16px;height:16px}

/* Barra superior */
.app-topbar{position:sticky;top:0;z-index:900;display:flex;align-items:center;gap:14px;margin:-32px -32px 24px;padding:12px 32px;background:rgba(243,245,247,.86);backdrop-filter:saturate(160%) blur(10px);-webkit-backdrop-filter:saturate(160%) blur(10px);border-bottom:1px solid rgba(225,229,233,.8)}
.menu-toggle{display:none;align-items:center;justify-content:center;border:0;background:#fff;border-radius:10px;width:38px;height:38px;color:#4b504f;box-shadow:var(--shadow);cursor:pointer}
.topbar-title{flex:1;min-width:0}
.topbar-title strong{display:block;font-size:13px;color:#3f4241;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.topbar-title small{display:block;font-size:10px;color:#8a9094}
.topbar-actions{display:flex;align-items:center;gap:10px}
.topbar-btn{position:relative;display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:12px;background:#fff;border:1px solid var(--line);color:#4b504f;cursor:pointer;text-decoration:none;transition:.18s;box-shadow:0 2px 6px rgba(25,32,38,.04)}
.topbar-btn:hover{color:#2d302e;border-color:#e6c46a;box-shadow:0 6px 16px rgba(25,32,38,.08)}
.topbar-count{position:absolute;top:-5px;right:-5px;min-width:19px;height:19px;padding:0 5px;border-radius:99px;background:var(--yellow);color:#2d302e;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;border:2px solid #f3f5f7}
.topbar-count.danger{background:#dc3545;color:#fff}
.topbar-user{display:flex;align-items:center;gap:9px;padding:4px 12px 4px 4px;background:#fff;border:1px solid var(--line);border-radius:99px}
.topbar-user .user-avatar{width:32px;height:32px}
.topbar-user-copy strong{display:block;font-size:11px;max-width:160px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.topbar-user-copy small{display:block;font-size:9px;color:#8a9094;max-width:160px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.topbar-dropdown{position:relative}
.notifications-panel{position:absolute;right:0;top:50px;width:min(380px,92vw);background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow-lg);overflow:hidden;animation:pop .16s ease-out}
@keyframes pop{from{opacity:0;transform:translateY(-6px) scale(.98)}to{opacity:1;transform:none}}
.notifications-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;border-bottom:1px solid #eef0f2}
.notifications-head strong{font-size:13px}
.link-btn{background:none;border:0;color:#8a6100;font:600 11px Poppins,sans-serif;cursor:pointer}
.notifications-list{list-style:none;margin:0;padding:6px;max-height:420px;overflow:auto}
.notifications-list li a{display:flex;gap:11px;padding:10px;border-radius:11px;text-decoration:none;color:#3d4245}
.notifications-list li a:hover{background:#f7f8f9}
.notifications-list li.unread a{background:#fffaf0}
.notifications-list li.unread .notif-copy strong:after{content:'';display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--yellow);margin-left:6px;vertical-align:middle}
.notif-icon{flex:none;width:34px;height:34px;border-radius:10px;display:flex;align-items:center;justify-content:center;background:#eef0f2;color:#62686c}
.notif-nueva{background:#e4f4f7;color:#0b6675}.notif-redirigida{background:#efecfb;color:var(--violet)}.notif-vencida{background:#fde2e4;color:#a61e2b}.notif-por_vencer{background:#fff1c9;color:#8a6100}.notif-chat{background:#e8f6ee;color:#146c43}
.notif-copy{min-width:0}
.notif-copy strong{display:block;font-size:12px;line-height:1.4}
.notif-copy small{display:block;font-size:11px;color:#6e7579;line-height:1.45;margin-top:2px;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}
.notif-copy time{display:block;font-size:10px;color:#9aa0a4;margin-top:3px}
.notifications-empty{display:flex;flex-direction:column;align-items:center;gap:8px;padding:30px 10px;color:#9aa0a4;font-size:12px}

/* Carga con bloques (skeleton) */
.skel{display:block;position:relative;overflow:hidden;background:#e6e9ed;border-radius:10px}
.skel:after{content:'';position:absolute;inset:0;transform:translateX(-100%);background:linear-gradient(90deg,transparent,rgba(255,255,255,.65),transparent);animation:shimmer 1.25s infinite}
@keyframes shimmer{100%{transform:translateX(100%)}}
.page-content{transition:opacity .15s}
.page-content.is-leaving{display:none}
.page-skeleton{animation:fadeIn .15s ease-out}
@keyframes fadeIn{from{opacity:0}to{opacity:1}}
.skel-title{margin-bottom:24px}
.skel-eyebrow{width:120px;height:10px;margin-bottom:10px}
.skel-h1{width:min(340px,70%);height:26px;margin-bottom:10px}
.skel-text{width:min(480px,90%);height:12px}
.skel-h2{width:45%;height:16px;margin-bottom:16px}
.skel-stats{display:grid;grid-template-columns:repeat(6,1fr);gap:14px;margin-bottom:20px}
.skel-stat{height:92px;border-radius:12px}
.skel-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:22px;margin-bottom:20px;display:flex;flex-direction:column;gap:12px}
.skel-filter{height:62px}
.skel-row{display:flex;gap:14px;align-items:center;padding:6px 0;border-bottom:1px solid #f1f3f5}
.skel-cell{height:13px}
.w15{width:15%}.w20{width:20%}.w25{width:25%}.w30{width:30%}
.skel-pill{width:70px;height:20px;border-radius:99px;margin-left:auto}
.skel-detail{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(260px,.8fr);gap:18px}
.skel-banner{height:84px}
.skel-grid2{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.skel-info{height:52px}
.skel-message{height:110px}
.skel-timeline{height:66px;margin-left:34px}
.skel-field{height:42px}
.skel-button{height:42px;width:60%;background:#f3e3b5}
.skel-charts{display:grid;grid-template-columns:1fr 1fr;gap:20px}
.skel-chart{height:260px;border-radius:var(--radius)}
.skel-two{display:grid;grid-template-columns:1.2fr 1fr;gap:20px}
.skel-chat{display:grid;grid-template-columns:300px 1fr;gap:18px}
.skel-channel{height:48px}
.skel-bubble{height:52px;width:55%;border-radius:16px 16px 16px 4px;margin-bottom:12px}
.skel-bubble.right{margin-left:auto;border-radius:16px 16px 4px 16px;background:#f3e3b5}
.skel-bubble.short{width:30%}
.skel-public{display:flex;flex-direction:column;gap:14px}
.img-loading{background:linear-gradient(90deg,#e6e9ed 0%,#f3f5f7 50%,#e6e9ed 100%);background-size:200% 100%;animation:imgShimmer 1.2s infinite}
@keyframes imgShimmer{0%{background-position:200% 0}100%{background-position:-200% 0}}

/* Tarjetas de indicadores */
.stat-card{display:flex;flex-direction:column;transition:transform .15s,box-shadow .15s}
.stat-icon{position:absolute;top:14px;right:14px;width:34px;height:34px;border-radius:10px;display:flex!important;align-items:center;justify-content:center;background:#f2f4f6;color:#7f868b}
.stat-warning .stat-icon{background:#fff4d6;color:#a77600}.stat-danger .stat-icon{background:#fde2e4;color:#c22737}.stat-success .stat-icon{background:#e3f3ea;color:#198754}.stat-info .stat-icon{background:#e1f2f5;color:#198fa3}
.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:6px;padding:34px 12px;color:#8a9094}
.empty-state .icon{width:34px;height:34px;color:#c3c8cc;margin-bottom:4px}
.empty-state strong{color:#4b504f;font-size:13px}
.empty-state span{font-size:11px;max-width:380px}
.count-badge{min-width:20px;height:20px;padding:0 6px;border-radius:99px;background:var(--yellow);color:#2d302e;font-size:10px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}

/* Medidor de plazo */
.deadline-meter{display:block;height:6px;background:#eceff2;border-radius:99px;overflow:hidden;margin-top:6px}
.deadline-meter>span{display:block;height:100%;border-radius:99px;background:#5cb88a;transition:width .4s}
.deadline-meter.por_vencer>span,.deadline-meter.vence_hoy>span{background:var(--yellow)}
.deadline-meter.vencida>span{background:#dc3545;width:100%!important}
.deadline-meter.mini{width:120px;height:4px}
.deadline-meter.big{height:10px;margin:14px 0 6px}

/* Detalle de solicitud */
.case-hero{display:grid;grid-template-columns:1.3fr 1fr;gap:20px;align-items:center}
.progress-steps{list-style:none;margin:0;padding:0;display:flex;gap:0;counter-reset:s}
.progress-steps li{flex:1;position:relative;display:flex;flex-direction:column;align-items:center;gap:7px;font-size:11px;color:#8a9094;text-align:center}
.progress-steps li:before{content:'';position:absolute;top:15px;left:-50%;width:100%;height:3px;background:#e6e9ed;z-index:0}
.progress-steps li:first-child:before{display:none}
.progress-steps li.done:before,.progress-steps li.current:before{background:var(--yellow)}
.progress-steps li span{position:relative;z-index:1;width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#fff;border:2px solid #dfe3e6;font-weight:700;color:#9aa0a4}
.progress-steps li.done span{background:var(--yellow);border-color:var(--yellow);color:#2d302e}
.progress-steps li.current span{border-color:var(--yellow);color:#8a6100;box-shadow:0 0 0 5px rgba(251,178,0,.18)}
.progress-steps li.current{color:#2d302e;font-weight:600}
.deadline-panel{display:grid;grid-template-columns:auto 1fr;gap:4px 12px;align-items:center;padding:14px 16px;border-radius:12px;background:#f1f9f4;border:1px solid #cfe9da}
.deadline-panel .deadline-meter{grid-column:1/-1}
.deadline-por_vencer,.deadline-vence_hoy{background:#fff8e6;border-color:#f0dda9}
.deadline-vencida,.deadline-fuera_plazo{background:#fdf0f1;border-color:#f5c2c7}
.deadline-icon{width:40px;height:40px;border-radius:12px;display:flex;align-items:center;justify-content:center;background:#fff;color:#198754}
.deadline-por_vencer .deadline-icon,.deadline-vence_hoy .deadline-icon{color:#a77600}
.deadline-vencida .deadline-icon,.deadline-fuera_plazo .deadline-icon{color:#c22737}
.deadline-copy span{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.5px;color:#6e7579}
.deadline-copy strong{display:block;font-size:16px;color:#2d302e}
.deadline-copy small{display:block;font-size:11px;color:#6e7579}
.detail-main,.detail-aside{min-width:0}
.detail-aside{position:sticky;top:84px;align-self:start;max-height:calc(100vh - 100px);overflow:auto;padding-right:2px}
.person-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:12px;border:1px solid #eef0f2;border-radius:12px;margin-bottom:12px;background:#fafbfc}
.person-row small{display:block;font-size:11px;color:#8a9094}
.person-avatar{width:42px;height:42px;border-radius:50%;background:#2f3130;color:var(--yellow);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:16px}
.person-contact{margin-left:auto;display:flex;flex-direction:column;align-items:flex-end;gap:3px;font-size:11px}
.person-contact a{display:inline-flex;align-items:center;gap:5px;text-decoration:none;color:#8a6100;font-weight:600}
.person-contact .icon{width:14px;height:14px}
.info-grid.info-grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}
.section-label{font-size:11px!important;text-transform:uppercase;letter-spacing:.7px;color:#8a9094!important;margin:16px 0 8px!important}
.file-chips{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.file-chip{display:inline-flex;align-items:center;gap:7px;max-width:240px;padding:6px 10px 6px 7px;border:1px solid #e3e7ea;border-radius:10px;background:#fff;font-size:11px;text-decoration:none;color:#3d4245;transition:.15s}
.file-chip:hover{border-color:#e6c46a;background:#fffaf0}
.file-chip span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.file-chip .icon{color:#a77600;width:16px;height:16px}
.file-chip.has-thumb img{width:34px;height:28px;object-fit:cover;border-radius:6px}
.tabs{display:flex;gap:4px;border-bottom:1px solid #eef0f2;margin:-6px -6px 18px;padding:0 6px;overflow-x:auto}
.tab{display:inline-flex;align-items:center;gap:7px;padding:11px 13px;border:0;background:none;font:600 12px Poppins,sans-serif;color:#7f868b;border-bottom:2px solid transparent;cursor:pointer;white-space:nowrap}
.tab .icon{width:16px;height:16px}
.tab:hover{color:#3f4241}
.tab.active{color:#2d302e;border-bottom-color:var(--yellow)}
.tab-count{min-width:20px;height:18px;padding:0 6px;border-radius:99px;background:#eef0f2;font-size:10px;display:inline-flex;align-items:center;justify-content:center}
.tab.active .tab-count{background:#fff1c9;color:#8a6100}
.vtimeline{list-style:none;margin:0;padding:0;position:relative}
.vtimeline:before{content:'';position:absolute;left:17px;top:6px;bottom:6px;width:2px;background:linear-gradient(#f0dda9,#e6e9ed)}
.vtimeline-day{position:relative;margin:4px 0 12px 46px}
.vtimeline-day span{display:inline-block;font-size:10px;font-weight:700;letter-spacing:.6px;color:#8a9094;background:#f3f5f7;border-radius:99px;padding:3px 10px}
.vtimeline-item{position:relative;padding-left:48px;margin-bottom:14px}
.vtimeline-dot{position:absolute;left:0;top:4px;width:36px;height:36px;border-radius:12px;display:flex;align-items:center;justify-content:center;background:#fff;border:2px solid #e3e7ea;color:#62686c;z-index:1}
.vtimeline-dot .icon{width:17px;height:17px}
.tone-info .vtimeline-dot{border-color:#b9e2ea;color:#198fa3;background:#f2fafb}
.tone-success .vtimeline-dot{border-color:#bfe3cf;color:#198754;background:#f3faf6}
.tone-warning .vtimeline-dot{border-color:#f0dda9;color:#a77600;background:#fffaf0}
.tone-danger .vtimeline-dot{border-color:#f5c2c7;color:#c22737;background:#fdf3f4}
.tone-violet .vtimeline-dot{border-color:#d6cff4;color:var(--violet);background:#f6f4fd}
.tone-muted .vtimeline-dot{color:#8a9094}
.vtimeline-card{background:#fff;border:1px solid #eceff2;border-radius:12px;padding:12px 14px;transition:box-shadow .15s}
.vtimeline-card:hover{box-shadow:0 8px 20px rgba(25,32,38,.06)}
.vtimeline-head{display:flex;justify-content:space-between;gap:10px;align-items:baseline}
.vtimeline-head strong{font-size:12.5px;color:#2f3335}
.vtimeline-head time{font-size:10px;color:#9aa0a4;white-space:nowrap}
.vtimeline-meta{display:flex;align-items:center;flex-wrap:wrap;gap:7px;font-size:11px;color:#6e7579;margin-top:5px}
.mini-avatar{width:20px;height:20px;border-radius:50%;background:#eef0f2;color:#4b504f;font-size:10px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}
.status-flow{display:inline-flex;align-items:center;gap:5px;color:#9aa0a4}
.vtimeline-text{margin:9px 0 0;font-size:12px;line-height:1.65;color:#4a4f52;white-space:pre-wrap;overflow-wrap:anywhere}
.photo-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(96px,1fr));gap:8px;margin-top:10px}
.photo-grid-lg{grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:12px}
.photo-tile{position:relative;display:block;aspect-ratio:4/3;border-radius:10px;overflow:hidden;background:#eef0f2;border:1px solid #e3e7ea}
.photo-tile img{width:100%;height:100%;object-fit:cover;display:block;transition:transform .25s}
.photo-tile:hover img{transform:scale(1.05)}
.photo-tag{position:absolute;left:6px;bottom:6px;background:rgba(37,39,37,.78);color:#fff;font-size:9px;font-weight:600;padding:2px 7px;border-radius:99px}
.mail-log{list-style:none;margin:0;padding:0}
.mail-log li{display:flex;gap:11px;align-items:flex-start;padding:10px 0;border-bottom:1px solid #eef0f2}
.mail-log li:last-child{border:0}
.mail-log strong{display:block;font-size:12px}
.mail-log small{display:block;font-size:11px;color:#8a9094;margin-top:2px;overflow-wrap:anywhere}
.mail-dot{width:30px;height:30px;flex:none;border-radius:9px;display:flex;align-items:center;justify-content:center}
.mail-dot.ok{background:#e3f3ea;color:#198754}.mail-dot.fail{background:#fde2e4;color:#c22737}
.consent-banner{display:flex;gap:12px;align-items:center;padding:14px;border-radius:12px;background:#f1f9f4;border:1px solid #cfe9da;margin-bottom:14px}
.consent-banner .icon{width:26px;height:26px;color:#198754}
.consent-banner small{display:block;font-size:11px;color:#6e7579}
.status-picker{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}
.card label.status-option{margin:0;cursor:pointer}
.status-option input{position:absolute;opacity:0;pointer-events:none}
.status-option span{display:flex;align-items:center;justify-content:center;text-align:center;min-height:40px;padding:6px;border:1.5px solid #e3e7ea;border-radius:10px;font-size:11px;font-weight:600;color:#6e7579;background:#fff;transition:.15s}
.status-option:hover span{border-color:#d0d5d9}
.status-pendiente input:checked+span{border-color:#a9b0b5;background:#f1f3f5;color:#3f4241}
.status-en-seguimiento input:checked+span{border-color:var(--yellow);background:#fff8e6;color:#8a6100}
.status-cerrado input:checked+span{border-color:#198754;background:#e8f6ee;color:#146c43}
.status-option input:focus-visible+span{outline:2px solid var(--yellow);outline-offset:2px}
.card label.dropzone{display:flex!important;flex-direction:column;align-items:center;gap:4px;padding:16px 12px;border:1.5px dashed #d5dadf;border-radius:12px;background:#fafbfc;cursor:pointer;text-align:center;font-size:12px;font-weight:600;color:#4b504f;transition:.15s;position:relative}
.dropzone .icon{width:24px;height:24px;color:#b08100}
.dropzone small{font-size:10px;font-weight:400;color:#8a9094}
.dropzone input{position:absolute;inset:0;opacity:0;cursor:pointer}
.dropzone.dragging,.dropzone:hover{border-color:var(--yellow);background:#fffaf0}
.dropzone.has-files{border-style:solid;border-color:#198754;background:#f1f9f4}
.action-card{border-top:3px solid var(--yellow)}
.redirect-card{border-top:3px solid var(--violet)}
.redirect-flow{display:grid;grid-template-columns:1fr auto 1.2fr;gap:8px;align-items:center}
.redirect-node{padding:9px 10px;border:1px solid #e3e7ea;border-radius:10px;background:#fafbfc;min-width:0}
.redirect-node small{display:block;font-size:9px;text-transform:uppercase;letter-spacing:.5px;color:#8a9094}
.redirect-node strong{display:block;font-size:12px;overflow:hidden;text-overflow:ellipsis}
.redirect-node.to{background:#f6f4fd;border-color:#d6cff4;padding:6px}
.redirect-node.to .input{border:0;background:transparent;padding:4px;font-weight:600}
.redirect-arrow{font-size:18px;color:var(--violet);font-weight:700}
.transfer-list{list-style:none;margin:0;padding:0}
.transfer-list li{padding:9px 0;border-bottom:1px solid #eef0f2;font-size:11px}
.transfer-list small{display:block;color:#8a9094;font-size:10px}
.transfer-list p{margin:4px 0 0;color:#555}
.reply-box{border-left-color:#198754}

/* Visor de fotos */
.lightbox{position:fixed;inset:0;z-index:3000;background:rgba(20,22,21,.9);display:flex;align-items:center;justify-content:center;padding:30px 70px;animation:fadeIn .15s}
.lightbox[hidden]{display:none}
.lightbox figure{margin:0;max-width:100%;max-height:100%;display:flex;flex-direction:column;align-items:center;gap:10px}
.lightbox img{max-width:min(1100px,100%);max-height:calc(100vh - 110px);border-radius:10px;box-shadow:0 20px 50px rgba(0,0,0,.45)}
.lightbox-img{width:min(640px,80vw);height:min(420px,60vh);border-radius:12px;background:#3a3d3b}
.lightbox figcaption{color:#e2e5e3;font-size:12px;text-align:center}
.lightbox-close{position:absolute;top:16px;right:20px;width:42px;height:42px;border-radius:50%;border:0;background:rgba(255,255,255,.12);color:#fff;font-size:26px;cursor:pointer}
.lightbox-nav{position:absolute;top:50%;transform:translateY(-50%);width:48px;height:48px;border-radius:50%;border:0;background:rgba(255,255,255,.12);color:#fff;font-size:30px;cursor:pointer}
.lightbox-nav.prev{left:14px}.lightbox-nav.next{right:14px}
.lightbox-close:hover,.lightbox-nav:hover{background:rgba(255,255,255,.25)}

/* Chat interno */
.chat-layout{display:grid;grid-template-columns:320px 1fr;gap:18px;height:calc(100vh - 220px);min-height:480px}
.chat-layout .card{margin:0;padding:0;display:flex;flex-direction:column;overflow:hidden}
.chat-search{display:flex;align-items:center;gap:8px;padding:12px;border-bottom:1px solid #eef0f2;color:#9aa0a4}
.chat-search .input{border:0;background:#f3f5f7;padding:9px 11px}
.chat-channel-list{overflow:auto;padding:6px 8px 12px;flex:1}
.chat-group-label{font-size:9.5px;font-weight:700;letter-spacing:1.2px;color:#9aa0a4;text-transform:uppercase;padding:12px 8px 6px}
.chat-channel{display:flex;align-items:center;gap:10px;padding:9px 8px;border-radius:12px;text-decoration:none;color:#3d4245;transition:background .15s}
.chat-channel:hover{background:#f6f7f8}
.chat-channel.active{background:#fff6e0}
.chat-channel[hidden]{display:none}
.chat-avatar{flex:none;width:38px;height:38px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:14px;background:#2f3130;color:var(--yellow)}
.chat-avatar-general{background:#fff1c9;color:#8a6100}
.chat-avatar-area{background:#e4f4f7;color:#0b6675}
.chat-avatar-dm{border-radius:50%}
.chat-channel-copy{flex:1;min-width:0}
.chat-channel-copy strong{display:block;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-channel-copy small{display:block;font-size:10.5px;color:#8a9094;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-channel-meta{display:flex;flex-direction:column;align-items:flex-end;gap:4px}
.chat-channel-meta small{font-size:9.5px;color:#9aa0a4;white-space:nowrap}
.chat-header{display:flex;align-items:center;gap:11px;padding:14px 18px;border-bottom:1px solid #eef0f2}
.chat-header strong{display:block;font-size:14px}
.chat-header small{display:block;font-size:11px;color:#8a9094}
.chat-messages{flex:1;overflow:auto;padding:18px 20px;background:linear-gradient(#fbfbfc,#f6f7f9)}
.chat-day{text-align:center;margin:10px 0 14px}
.chat-day span{display:inline-block;font-size:10px;font-weight:600;color:#8a9094;background:#eceff2;border-radius:99px;padding:3px 11px}
.chat-msg{display:flex;margin-bottom:10px}
.chat-msg.mine{justify-content:flex-end}
.chat-bubble{max-width:min(560px,78%);background:#fff;border:1px solid #e9ecef;border-radius:16px 16px 16px 5px;padding:9px 13px 7px;box-shadow:0 2px 6px rgba(25,32,38,.04);animation:pop .14s ease-out}
.chat-msg.mine .chat-bubble{background:#fff4d6;border-color:#f3dd9f;border-radius:16px 16px 5px 16px}
.chat-author{display:block;font-size:10.5px;font-weight:700;color:#8a6100;margin-bottom:2px}
.chat-author em{font-style:normal;font-weight:500;color:#9aa0a4}
.chat-text{font-size:12.5px;line-height:1.6;color:#2f3335;overflow-wrap:anywhere}
.chat-bubble time{display:block;text-align:right;font-size:9.5px;color:#9aa0a4;margin-top:2px}
.chat-ref{color:#0b6675;font-weight:600}
.chat-empty{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;color:#8a9094;font-size:12px}
.chat-empty strong{color:#4b504f}
.chat-skeleton{display:flex;flex-direction:column}
.chat-composer{display:flex;gap:10px;align-items:flex-end;padding:12px 14px;border-top:1px solid #eef0f2;background:#fff}
.chat-composer .input{resize:none;max-height:160px;border-radius:12px;padding:11px 13px;font-size:12.5px}
.chat-send{width:46px;height:44px;padding:0;border-radius:12px}
.chat-send .icon{margin:0}

/* Gráficos de anillo */
.donut-wrap{display:flex;align-items:center;gap:22px;flex-wrap:wrap}
.donut{width:170px;height:170px;flex:none}
.donut circle{transition:stroke-width .15s}
.donut circle:hover{stroke-width:22}
.donut-total{font:700 24px Poppins,sans-serif;fill:#2f3335}
.donut-label{font:500 9px Poppins,sans-serif;fill:#8a9094;text-transform:uppercase;letter-spacing:1px}
.donut-legend{list-style:none;margin:0;padding:0;flex:1;min-width:180px;display:grid;gap:8px}
.donut-legend li{display:grid;grid-template-columns:12px 1fr auto 40px;gap:9px;align-items:center;font-size:11.5px}
.legend-swatch{width:12px;height:12px;border-radius:4px}
.donut-legend small{color:#8a9094;text-align:right}

/* Público: pestañas, consulta y confirmación */
.public-tabs{display:flex;justify-content:center;gap:6px;margin:0 auto 20px;padding:5px;background:#fff;border:1px solid #e7eaee;border-radius:99px;width:max-content;max-width:100%;box-shadow:var(--shadow)}
.public-tabs a{padding:8px 16px;border-radius:99px;font-size:12px;font-weight:600;text-decoration:none;color:#6e7579}
.public-tabs a.active{background:#2f3130;color:#fff}
.public-tabs a:not(.active):hover{background:#f3f5f7}
.success-deadline{max-width:540px;margin:0 auto 14px;padding:14px;border-radius:12px;background:#f1f9f4;border:1px solid #cfe9da;text-align:center}
.success-deadline span{display:block;font-size:10px;text-transform:uppercase;letter-spacing:1px;color:#6e7579}
.success-deadline strong{display:block;font-size:18px;color:#146c43}
.success-deadline p{margin:4px 0 0;font-size:12px;color:#4a4f52}
.consult-result .progress-steps{margin:4px 0 22px}
.consult-deadline{display:grid;grid-template-columns:auto 1fr;gap:16px;align-items:center;padding:16px;border-radius:14px;background:#f1f9f4;border:1px solid #cfe9da}
.consult-deadline.consult-por_vencer,.consult-deadline.consult-vence_hoy{background:#fff8e6;border-color:#f0dda9}
.consult-deadline.consult-vencida,.consult-deadline.consult-fuera_plazo{background:#fdf0f1;border-color:#f5c2c7}
.consult-kicker{display:block;font-size:10px;text-transform:uppercase;letter-spacing:1px;color:#6e7579}
.consult-deadline strong{display:block;font-size:20px;color:#2d302e}
.consult-deadline small{display:block;font-size:11px;color:#6e7579}
.consult-deadline p{margin:6px 0 0;font-size:12px;line-height:1.6;color:#4a4f52}
.consult-info{margin:16px 0}
.consult-heading{font-size:13px;margin:18px 0 9px;color:#3f4241}

/* Inicio de sesión */
.login-body{background:radial-gradient(circle at 15% 10%,#fff6dc 0,transparent 40%),radial-gradient(circle at 90% 90%,#e9edf1 0,transparent 45%),#f4f6f8}
.login-card{border-radius:18px;box-shadow:0 24px 60px rgba(25,32,38,.1)}
.login-card .input{padding:12px 13px}

@media(max-width:1200px){.case-hero{grid-template-columns:1fr}.skel-stats{grid-template-columns:repeat(3,1fr)}}
@media(max-width:900px){.detail-aside{position:static;max-height:none;overflow:visible}.chat-layout{grid-template-columns:1fr;height:auto}.chat-sidebar{max-height:300px}.chat-main{height:70vh}.skel-detail,.skel-chat,.skel-two,.skel-charts{grid-template-columns:1fr}.info-grid.info-grid-3{grid-template-columns:1fr 1fr}}
@media(max-width:760px){
  .app-topbar{margin:-18px -12px 18px;padding:10px 12px}
  .menu-toggle{display:inline-flex}
  .topbar-user-copy{display:none}
  .topbar-user{padding:3px}
  .topbar-title small{display:none}
  .skel-stats{grid-template-columns:repeat(2,1fr)}
  .progress-steps li{font-size:10px}
  .info-grid.info-grid-3{grid-template-columns:1fr}
  .person-contact{margin-left:0;align-items:flex-start}
  .redirect-flow{grid-template-columns:1fr}
  .redirect-arrow{transform:rotate(90deg);justify-self:center}
  .lightbox{padding:20px 10px}
  .consult-deadline{grid-template-columns:1fr}
  .vtimeline-item{padding-left:44px}
}
.mail-receipt{display:flex;gap:10px;align-items:flex-start;margin:14px 0 10px;padding:11px 12px;border-radius:10px;font-size:11px}
.mail-receipt.ok{background:#f1f9f4;border:1px solid #cfe9da;color:#146c43}
.mail-receipt.fail{background:#fdf0f1;border:1px solid #f5c2c7;color:#a61e2b}
.mail-receipt strong{display:block;font-size:11.5px}
.mail-receipt small{display:block;color:#6e7579;margin-top:2px;overflow-wrap:anywhere}
.resend-box{margin-top:8px;border:1px solid #e7eaee;border-radius:10px;padding:10px 12px;background:#fafbfc}
.resend-box summary{cursor:pointer;display:flex;align-items:center;gap:7px;font-size:11.5px;font-weight:600;color:#4b504f;list-style:none}
.resend-box summary::-webkit-details-marker{display:none}
.resend-box[open] summary{margin-bottom:8px}